Shipping & Returns
Shipping Policy
We take care to ensure every CamoToe order is packaged securely and shipped promptly.
Order Processing
All orders are processed within 1–3 business days after purchase, excluding weekends and holidays.
During product launches or high-volume periods, processing times may extend slightly. If so, we’ll communicate clearly.
Shipping Rates & Delivery Times
Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
-
Standard Shipping: 3–7 business days after dispatch
-
Expedited Shipping: Available at checkout where applicable
Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume shipping periods.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take up to 24 hours to appear.
Shipping Restrictions
At this time, we ship within the United States only.
International shipping options may be added in the future.
Returns & Refunds Policy
We stand behind the quality of our products and want you to feel confident in your purchase.
Eligibility for Returns
Due to the personal care nature of our products, returns are accepted only if the item is:
-
Unused
-
Unopened
-
In original packaging
Return requests must be submitted within 14 days of delivery.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
-
Opened or used products
-
Items with broken seals
-
Final sale or promotional items
If your product arrives damaged or defective, please contact us immediately so we can resolve the issue.
How to Request a Return
To initiate a return, please contact us at:
Please include:
-
Your order number
-
A brief description of the issue
-
Photos if the item arrived damaged
Approved returns must be shipped back within 7 days of return approval.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
Shipping charges are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
We will replace the item or issue a refund at no additional cost.
Order Cancellations
Orders may only be canceled before they are processed for shipment.
Once an order has shipped, it cannot be canceled.
Contact Us
If you have questions about shipping, returns, or your order, contact us at:
Email: info@camotoe.com
Website: https://camotoe.com
Shipping & Returns Policy
Shipping Policy
We take care to ensure every CamoToe order is packaged securely and shipped promptly.
Order Processing
All orders are processed within 1–3 business days after purchase, excluding weekends and holidays.
During product launches or high-volume periods, processing times may extend slightly. If so, we’ll communicate clearly.
Shipping Rates & Delivery Times
Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Standard Shipping: 3–7 business days after dispatch
Expedited Shipping: Available at checkout where applicable
Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume shipping periods.
Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take up to 24 hours to appear.
Shipping Restrictions
At this time, we ship within the United States only.
International shipping options may be added in the future.
Returns & Refunds Policy
We stand behind the quality of our products and want you to feel confident in your purchase.
Eligibility for Returns
Due to the personal care nature of our products, returns are accepted only if the item is:
Unused
Unopened
In original packaging
Return requests must be submitted within 14 days of delivery.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
Opened or used products
Items with broken seals
Final sale or promotional items
If your product arrives damaged or defective, please contact us immediately so we can resolve the issue.
How to Request a Return
To initiate a return, please contact us at:
Please include:
Your order number
A brief description of the issue
Photos if the item arrived damaged
Approved returns must be shipped back within 7 days of return approval.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
Shipping charges are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
We will replace the item or issue a refund at no additional cost.
Order Cancellations
Orders may only be canceled before they are processed for shipment.
Once an order has shipped, it cannot be canceled.
Contact Us
If you have questions about shipping, returns, or your order, contact us at:
Email: info@camotoe.com
Website: https://camotoe.com